Robust Security Protocols

Ensuring the confidentiality, integrity and security of data at all times.

Multi Layered Security for your peace of mind

ISO Certifications gives you comfort in the knowledge that we are serious about carefully managing the security and quality of your data. Our “Information Security Management System” is rooted in a process-based approach for establishing, implementing, operating, monitoring, maintaining and improving our procedures.

This framework for information security management best practice ensures we:

Protect client and employee information.
Manage risks to information security effectively.
Achieve compliance with regulations such as the European Union General Data Protection Regulation (EU GDPR).

ISO 27001:2013 (Information Security)

Global Information Security Standards

ISO 27001:2013 is the international standard recognised globally in the management of risks to the security of information held.

The ISO 27001 designation is a rigorously audited, international standard for Information Security. Any Teams PLUS employee carrying out work for you follows stringent security practices to ensure protection of data. We also regularly review and optimise our processes and ensure our staff are provided with regular training sessions.
Fully GDPR Compliant

We are headquartered in Ireland and fully compliant in accordance with the GDPR. The regulation is designed to strengthen the individual’s rights to privacy and harmonise data privacy laws across Europe. All Cloud software we use and data processes is hosted on servers compliant with the GDPR.

Secure Virtual Infrastructure

Redundant firewall protection that controls web traffic in and out of the Teams PLUS network.
Secure VPN network that controls traffic within the company network.
Centralised anti-virus protection with vulnerability assessment and patch management.
Fully functional email system from Microsoft and Amazon Cloud Infrastructure which is scalable and robust.
Scalable and reliable network infrastructure with managed L2 Stackable switches.

Secure Physical Infrastructure

Strong fibre optic network with secondary broadband also running.
Biometric restricted entry into the operations floors.
A generator in the case of electricity supply downtime.
Regular internal audits and annual surveillance audits which are followed by risk assessments and treatments.
Smoke detectors and fire alarms on all floors.
24/7 CCTV surveillance which is frequently backed up.
Provision of round the clock physical security.

People Security

Rigorous screening, recruitment and training process in place.
Dedicated infrastructure for each employee.
Dedicated employees assigned to one client at a time.
Annual background checks for each employee.
Contracts and non-disclosure agreements.
Employee skills enhancement training programs.
Non-disclosure agreements (NDA) with clients.
Strict data use and retention.
Internal Audit Team working in conjunction with ISO.
Paperless environment.
Policies and procedures to prevent, detect and contain possible security violations.

Frequently Asked Questions

As an Irish business providing Extended Teams to Irish clients, data protection is an important part of the Teams PLUS operating model. Appropriate arrangements are considered based on the work being supported, the systems involved and the information the Extended Team needs to access. Want to learn more about our security and compliance approach at Teams PLUS book a free discovery call today.

GDPR responsibilities don’t disappear when work is outsourced. If personal data is involved, businesses need to consider how that information will be accessed, processed and protected, as well as the responsibilities of the organisations involved.

Yes, but the appropriate data-protection requirements and safeguards need to be considered, particularly where personal data may be accessed or processed outside the EEA. The exact requirements will depend on the nature of the work and data involved.

Book a Discovery Call

Whether you are making plans for your future growth ambitions or looking to drive efficiencies right now, we can help. Our team based in Cork and Dublin are available to meet with you and discuss your requirements.

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