Knowledge retention with all SOP and SDD documents in a secure virtual form.
The ISO 9001 designation is a rigorously audited international standard for Quality Management. The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best known standards. The ISO 9001:2015 standard is the only one which can be certified.
Here are some of the key features that are contained in our processes to ensure the highest standard of quality management
Knowledge retention with all SOP and SDD documents in a secure virtual form.
Documentation control - edit, review and authorisation levels before becoming visible.
Customer satisfaction survey.
Process review and score cards for analysing Quality and Productivity.
Error tracker and corrective/preventive action initiated
Training Compliance Manager – defines training requirements based on the levels and ensures completion through HR compliance mails/alerts.
Performance evaluation based on accuracy, subject matter expertise and other performance factors defined for each layer/level.
ISO 27001 is an internationally recognised standard for information security management. For businesses considering outsourcing, it provides additional reassurance that information security is managed through a structured framework rather than on an ad-hoc basis.
Teams PLUS holds ISO 27001:2013 for information security management and ISO 9001:2015 for quality management. These internationally recognised standards support our approach to providing secure, consistent and well-managed services to our clients.
ISO certification provides reassurance that an outsourcing provider follows recognised standards and structured processes in areas such as information security and quality management. It can be an important consideration when assessing a provider that may be supporting your people, processes or business information.
Whether you are making plans for your future growth ambitions or looking to drive efficiencies right now, we can help. Our team based in Cork and Dublin are available to meet with you and discuss your requirements.
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