Extended Back Office Team

Free up your time and focus on growth by expanding your back office support, your way. Our Extended Team members work remotely but exclusively for your business, handling admin, payroll, compliance, and more. We match you with skilled professionals who seamlessly integrate with your existing processes. You stay in control, while we help you build a reliable, efficient support system behind the scenes.

Discover what the Extended Teams Model offers

We understand that having control over who works for you is critical to the success of your business That’s why one of the unique features of our outsourcing model is that it allows you to pick your Extended Team member. You get to make sure they match your company’s culture and style, ensuring a perfect fit with your existing team members. With our  97% employee retention rate, your extended team member will provide long-term, high-quality service, and continuity for you and your local team.

Our skilled professionals are experienced with software such as CaseWare, Relate, Sage, Xero, QBO, Dext, and more, enabling them to work efficiently from day one. We can also assist with training on other software packages if that’s required to ensure smooth integration. You’ll have a dedicated account manager in Ireland who understands your needs and keeps everything on track. You can choose to have your extended team members take advantage of the time difference between Ireland and India and complete work overnight to speed up turnaround times or they can sync up with Irish hours for seamless collaboration.

The onboarding journey is easy with no upfront costs Your extended team member seamlessly joins your existing team, working from India as if they were onsite. When you get started  you will be billed a fixed monthly fee, agreed in advance with no surprise extras, so you can accurately budget job costs and manage WIP.

With Teams PLUS you’ll get seamless integration of skilled professionals from India into your local team. Our goal is to provide you with a dependable, high-performing team that enhances your capabilities, provides cost savings and supports your firm’s growth.

 

Book a No Obligation Call

How It Works

1. Discovery Consultation

We take time to understand your firm, your people, your processes, your specific needs. We confirm the level of qualification and experience required for the role you are looking to hire. A local business development team member in Ireland will work with you to understand your needs and figure out where we can help you grow your team with Extended Team members. This local connection gives you peace of mind, knowing that we’re right here to support you and that we understand your business.

2. Talent Sourcing

Once we fully understand your needs, we go out and find the best candidates for you. We search our India-wide talent network to handpick and shortlist candidates who match your exact needs. We put these candidates through multiple levels of screening on our end to ensure they’re the top options.

3. You Choose

You will be presented with the most qualified candidates for interview. You meet and interview the shortlisted candidates and you choose who is hired to join your existing local team. All of the shortlisted candidates are highly skilled and experienced with excellent communication skills and have experience with software’s and processes commonly used, so they’ll be ready to start making a difference right away.

4. Seamless Integration

Once you’ve chosen the right person, we’re here to help them transition smoothly into your team. We work with you to onboard and integrate your extended team member into your local team. For the first few weeks or months, we’ll be actively involved to guide the new team member and help them get up to speed. As they become more familiar with how things work, they’ll start engaging directly with your team, ensuring a smooth and effective integration.

5. Local Support

Your dedicated account manager checks in regularly to make sure everything is running smoothly and that you’re 100% happy. With local support in Dublin and Cork, we are ready to support you as your extended team grows.

6. Growth Ready

We handle all the essentials so your business is growth ready - the payroll, staff contracts, IT security and the usual employee HR & admin. We provide a laptop, and your dedicated account manager will be on hand to ensure that the service is working for you from the very beginning. You’ll have one simple monthly fee with no hidden costs. We know that in business change can happen quickly so we’re here to help, when you are ready to add to your team.

Benefits of the Extended Team Model

  • High-Quality, experienced staff
  • No upfront or recruitment costs
  • GDPR Compliant
  • ISO level IT Security
  • No Employment Contracts
  • Excellent written & verbal communication

  • Fixed monthly fee
  • Reduce salary overheads
  • Smart way to scale and grow profitably
  • Benefit from time-zone difference (optional)
  • Your dedicated worker(s)
  • High staff retention rates

Ongoing Training For Your Team Members

At Teams PLUS we invest in the ongoing professional and personal development of our people. This helps us retain the best people and ensures that your extended team is delivering the best possible experience, through quality of service, compliance and innovation.

Frequently Asked Questions

Yes. The aim is for an Extended Team to complement the way your business already operates. They can work within agreed systems, processes and workflows, helping the support feel like part of your business rather than a separate operation.

Yes. One of the advantages of the Extended Team model is flexibility. You can begin with the level of support that suits your current requirements and review your team as the business and workload evolve.

It can. Increasing client numbers or business activity usually creates additional work behind the scenes. Creating dedicated operational capacity can help your business manage that increased workload without allowing administration to take attention away from service delivery.

Yes. As a business grows, the volume of work behind the scenes often grows with it. Dedicated back-office support can help absorb some of that additional workload and prevent routine administration from becoming a constraint on the wider business.

No. Outsourcing does not have to mean handing over an entire department or function. You can identify particular areas where additional support would be useful and build your approach around what makes sense for your business.

You don’t necessarily need to know exactly what your Extended Team should look like before speaking to us. We can start by looking at where your team is under pressure, where time is being lost and which areas may benefit from additional capacity. You can book a Growth Strategy Session with Teams PLUS to get started.

A useful starting point is to look for work that is recurring, process-driven and taking valuable time away from your core team. Tasks that regularly create bottlenecks or pull experienced people away from more valuable work may be good areas to explore.

Yes. You stay in control of your processes, priorities and expectations. Teams PLUS provides the Extended Team and ongoing support around the relationship, but the model is designed to work around how you want your business to operate.

Recurring administration, data processing, document management and other process-driven tasks can gradually take up a significant amount of your team’s working week. Reviewing where time is being spent can help identify work that could be supported by an Extended Back Office Team, freeing your existing people to focus on clients and higher-value priorities.

Book a Discovery Call

Whether you are making plans for your future growth ambitions or looking to drive efficiencies right now, we can help. Our team based in Cork and Dublin are available to meet with you and discuss your requirements.

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