Onboarding an outsourcing partner in accounting requires careful planning and communication to ensure that both parties are aligned and ready to work together effectively.
Before you start, have a final review of the legalities and contracts. Are you happy with your Service Level Agreement? Make sure it outlines the scope of work, payment terms, your dedicated point of contact, review and recourse terms etc. Conduct one last check with your outsourcing partner and make any necessary revisions.
Create a clear, step-by-step job description, detailing all the work your outsourcing provider is responsible for delivering. Outline the roles, responsibilities, deliverables and reporting lines. If they are working on a project basis, include the project scope, deliverables and deadline.
Can you describe what your company stands for and how it works easily? If not, spend some time making sure your outsourcing partner is clear about your values and mission and their place in your organisation. If you have particular ways of working, describe them in detail. Plenty of explanation here helps your outsourcing partner work in your way from the outset.
Work upfront to make sure your existing team understands your new outsourcing partner’s role and responsibilities. Take time to make sure everyone clearly understands how they will interface with the partner. Time spent here making sure your existing team views this arrangement as a benefit is very wise.
Set up processes for communicating, sharing information and documents securely and efficiently, including any necessary software or technology tools. Establish communication strategies between your existing team and your outsourcing partner and clearly communicate your expectations and goals for the outsourcing partnership.
Regularly review the outsourcing partner’s performance to ensure they are meeting your expectations and addressing any issues that arise promptly. Establish a feedback cycle so that any problems are aired without delay and can be rectified.
By following these steps, you can onboard an accounting or auditing outsourcing partner effectively and ensure a successful partnership.
Teams PLUS is an Irish outsourcing company, specialising in accounting and auditing services. We match your needs with qualified and experienced team members, sourced specifically for you and based in our state-of-the-art office in India. With robust security protocols, ISO certification and fully GDPR compliant, the integrity of your data is always assured.
We differ from bench outsourcing models, in that our members work exclusively with you, as an extension of your local team. This means you get the work you want delivered the way you want it. Experienced and highly qualified, they hit the ground running and you are guaranteed quality work, continuity of service and the ability to scale your business without the cost and commitment of hiring permanent staff.
Get in touch with us to find out more about outsourcing and how it can help your business. No obligation. Simply contact us and we can arrange a call at a time that suits you.
Click here to schedule a call with our team at a time and date that suits you. You can also follow us on LinkedIn.